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The feedback we have received is that some people prefer to receive their software on a USB Key. This means that you can copy your licensed software to your server (which has always been permitted in your licence) and then reuse the key for other things.

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Frequently Asked Questions:

You might want to check here before you pick up the phone.

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FAQ

New Users

How do I navigate around HR Complete?

Like all windows programs HR Complete has a common look and feel. This makes the process of navigation easy.

Opening a form

When HR Complete is started it opens the Home Page, which we call the Main Switchboard. Switchboards are pages that enable the user to navigate through the system by choosing from a series of options. Options are selected by either clicking on the button with a mouse or using the associated Hotkeys. Some switchboard options lead to other switchboards as the user drills down through the application. Some switchboard options take the user to a form where the user can interact with the database.
Forms are opened from other forms by pressing a button or selecting a record and using Hotkeys to zoom in.

Closing a form

Clicking on the Exit button closes forms. Closing a form results in the display of the form prior to the current one. If the user is at the Home Switchboard then closing the form will shut down HR Complete.

Moving to the next or previous record

Some forms are continuous lists of records and the user can move up and down the list using the scroll bar to the right hand side of the screen or by pressing the PageUp and PageDown keys. Alternatively the user can move from one field to another using the Tab key (Shift+Tab moves back a field). Alternatively the user can move directly to a record by clicking on that record with a mouse.

Other forms (such as the Employee Form) are not continuous lists. The user selects one particular record and it is only that record that is displayed. For single forms the user cannot move from one record to another.
However if the user has opened a single form in Bulk-edit mode using the Bulk Edit Switchboard then they can move between records using the PageUp and PageDown keys.

Note
Because of the power of bulk editing it is recommended that access to this function be restricted.

Moving around one record

The user can move from one field to another using the Tab key. Using Shift+Tab moves back a field. Alternatively the user can move directly to a field by clicking on that field with a mouse.

Finding a particular record

In most forms there is a combo box for finding records. Entering the name of the record in this field and then pressing the tab key will move the focus to the selected record.
Many forms (particularly lists) also have navigation buttons at the bottom of the screen and the user can click on these to move forward, backward or to a specific record number. However, most users will only find this useful if they know the record number that they wish to move to.

Menus

All forms have menus that operate in much the same way as in other windows programs. However, some forms allow access to special menus that allow the user to open the Lookup forms. These forms are used to customise HR Complete for your company. Your System Administrator may restrict access to these forms

Hotkeys

HR Complete utilises Hotkeys to enable users to use the keyboard to rapidly navigate the system. Hotkeys involve the combination of the ALT key with another key. Throughout our documentation we will use the notation of ALT+? To describe a Hot Key where “?” is the other key required. Looking at the button to see if any character is underlined (eg the Exit button on many forms) identifies this other key.

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