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The feedback we have received is that some people prefer to receive their software on a USB Key. This means that you can copy your licensed software to your server (which has always been permitted in your licence) and then reuse the key for other things.

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Frequently Asked Questions:

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FAQ

System Administration

How do I change the logo on the reports?

Note
This is a simple task and should only take a few seconds to do. However, because you are making changes to the system we recommend that before undertaking this task you should ensure that you backup your data safely. It is recommended that this task only be undertaken by an experienced user or System Administrator.

Before you make changes to HR Complete system ensure that you have a full up to date copy of the database.

You can customise HR Complete to display your logo or any other image as a background on printed reports. As a default the software is setup with an image that prints a Confidential watermark on the report. The software retrieves the image file from your computer hard disk each time it is needed. You can use any graphics file compatible with your computer. The most commonly used formats are .bmp, jpg, png and .gif. Our software is able to read either of these formats without any need to install additional drivers. If you wish to use another format you may need to ensure that the appropriate driver is installed on each computer that accesses HR Complete.

If you choose to use your own customised image for reports you need to be aware that quality of the displayed image depends on a number of factors. These include the resolution of the image, the resolution of the screen (or printer) and the dimensions of the image. To ensure that the image is displayed at the optimum quality HR Complete may crop the image. If this is unsatisfactory then all you need to do is change the dimensions of the source image correspondingly. If you need assistance then please contact our Technical Support.

When the system is first installed the default bitmap for reports is:

reports.bmp

The default location for this file in the live system is:

C:\Program Files\Software Complete\HR Complete\reports.bmp

The default location for this file in the test system is:

C:\Program Files\Software Complete\HR demoComplete\reports.bmp

Changing the file name

The name of the reports picture file can be changed on Settings Form 1.

Changing the file type

The file type of all picture files can be changed on the User Settings Form.

Changing the path

The path to all picture files can be changed on the User Settings Form.

Changing the path

The path to all picture files can be changed using the Picture path prefix field on the User Settings Form.

Note
In a multi-user setting your System Administrator will have to decide whether the picture files will reside on a network drive or on each local PC. HR Complete is compatible with either option. Keeping the files on a server will make for easier configuration and maintenance. Keeping copies of the files on the local PC will make for slightly faster performance and reduced network traffic.

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