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Latest news:

November 20, 2009:

The feedback we have received is that some people prefer to receive their software on a USB Key. This means that you can copy your licensed software to your server (which has always been permitted in your licence) and then reuse the key for other things.

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Frequently Asked Questions:

You might want to check here before you pick up the phone.

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Document Library:

Download any of the documents in our document library free. That's free as in speech and free as in beer. You can modify and use them in any way you wish.

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Newsletter:

Subscribe to our newsletter and receive regular updates and useful information.

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Credits:

People and Software tools that have enabled us to produce HR Complete.

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Frequently Asked Questions

Here is a sample of Frequently Asked Questions (FAQ). If you wish to ask us a question regarding HR Complete then please fill in this form. We aim to provide a full written or telephone response within 4 working hours of receiving it.

Users who have a registered licence to HR Complete can also access the full FAQ listing. See your licenced software for the details of how to gain access.
General Information

Why do you have modules?
What does my licence cover?
What are the main components of HR Complete?
Where is my data stored?
How do I ensure that my data is backed up?
Where can I get help?
How many people can use HR Complete?
How do I change HR Complete colour scheme?

Installation
What is the minimum PC specification required?
What is on the installation CD?
How do decide which sort of installation I want?
What is a client?
What is a server?
How do I decide between the client and server versions?
How do I decide between the training and live systems?
Can I install both training and live systems on the same PC?
How long does the installation process take?
How do I install the training system on a server?
How do I install the training system on a client?
How do I install the training system as a single user PC?
How do I install the live system on a server?
How do I install the live system on a client?
How do I install the live system as a single user PC?
How do I move the client software from one computer to another?
How do I move the server software from one computer to another?

New Users
How easy it to use HR Complete?
How do I navigate around HR Complete?
What is the best way to learn how to use HR Complete?
Why are some fields flashing on the screen?
OK, I have installed what now?

Security
What internal processes occur when a user logs on?
What is the Security Administration Manager?
What do I need to logon to HR Complete?
How do I change my password?
How do I set up a new user?
How do I change a users password?
Can I see what another user has for a password?
How do I remove a user’s access privileges?
What is encryption?
Can I switch encryption on and off?

Reports
What reporting tools are available?

System Administration
What is a System Administrator?
Who would make a good System Administrator?
How do I change the logo on the switchboards?
How do I change the logo on the reports?
How do I change the logo on the  standard letters?
What is the system log?
What is the Maintenance Log?
How can I see which users are currently logged on?
Can I send a message to a specific user in real time?
Can I force a user to log off?

Maintenance
What tasks do I need to perform on a regular basis?

Lookups
What are lookups?
How do I edit a lookup item?
What are the consequences of deleting a lookup item?

Global Updates
What are global updates?

Employees
How can I add photographs?

Diaries
When should I mark a diary event as completed?
What are diaries?

Letters and Email

Identity Cards
How can I print barcodes on the identity cards
My barcode reader does not recognise the barcode

Competences and Appraisals
How do I set up the competency profiles?
How long does it take to set up the competency profiles?